Exciting Opportunity: Beauty Salon Manager in London

Are you passionate about the beauty industry and ready to lead a top-tier team? This flagship salon is seeking a dynamic Salon Manager to ensure our guests glow, our salons grow, and our team stays motivated and happy.

Your Role:

• Lead with Excellence: Plan, organise, and manage salon operations to meet sales and profit targets while maintaining our high standards.
• Build Relationships: Foster strong connections with your regional manager and within your team, creating a culture of respect and professionalism.
• Deliver Top-Notch Service: Ensure every guest receives exceptional care, and personally address any concerns.
• Manage and Support: Conduct regular team meetings, appraisals, and handle performance issues effectively.
• Financial Oversight: Keep financial processes running smoothly, including sales analysis, banking, and invoicing.
• Stock Management: Maintain stock levels, handle stock takes, and manage purchase orders.
• Maintain Standards: Ensure compliance with health, hygiene, and safety regulations.
• Team Scheduling: Organise rotas to cover all shifts, including holidays and weekends.
• Stay Updated: Keep abreast of industry developments and share new techniques and products with your team.
• Reception Oversight: Ensure the reception area runs efficiently.
• Recruitment and Training: Lead recruitment, training, and development to motivate your team and improve sales.

Performance Targets:

• Team Development: Review and praise team members, set targets, and support them in achieving goals.
• Sales Goals: Achieve personal and salon sales targets, and control costs effectively.
• Community Engagement: Drive local awareness and promotions to boost salon visibility.

Your Qualifications:

• Management Experience: 2-3 years in a managerial role, preferably with management qualifications.
• Beauty Expertise: Knowledge and qualifications in beauty treatments.  This role is 70% hands on treatments and 30% management to start and as the business grows less time will be spent in treatments.
• Financial Acumen: Strong numerical skills and experience with performance management.
• Guest Service: Excellent customer service skills.
• Organizational Skills: Ability to plan and organize effectively.

Perks and Benefits:

• Training and Development: Access top-notch training opportunities to keep your skills and techniques up to date.
• Health and Safety: Ensure all treatments adhere to health and safety regulations.