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Account Development Executive

Company Profile: Dermapure Ltd

Date Posted: 5/11/24

Location: United Kingdom : South East England

Town/City: Chelmsford, Essex

Salary: On application

Seeking: Clinic Manager / Senior Therapist 

Full Time Position Overview

Are you an experienced clinic professional looking to transition into a leadership role with an emphasis on business development and customer support? Do you have a strong background in the skincare industry and a desire to ensure that your clinic receives the best from its partners? If so, this opportunity is crafted for you!

We seek a dynamic Clinic Manager/Senior Therapist with substantial expertise to strengthen our brand partnerships and enhance client support. Serving as the vital link between our esteemed brands and partner clinics, you will play a pivotal role in advancing our service offerings and improving client satisfaction while also unlocking new business opportunities and strategising for growth in 2025.

Who We Are

Dermapure Clinical stands as one of the UK's leading skincare distribution companies with over 19 years of experience, supporting renowned brands in the skincare, wellbeing, and aesthetic sectors. We are committed to providing exceptional treatment and home care products tailored to our clients' needs.

The Role

Embrace your winning attitude and relentless drive to succeed in this exciting role. With a "can-do" mindset, you will face each challenge head-on, ensuring that both you and your business managers surpass expectations and achieve company goals. Utilise your wealth of experience from the clinical environment to critically assess and elevate the standard of support provided by our account managers to partner clinics. Through collaboration with diverse internal teams, you will expertly identify gaps and spearhead initiatives that enhance brand integrity and elevate client satisfaction.

Key Responsibilities

• Understand and Evaluate Brand Support: Meticulously analyse the services offered to clinics to ensure they align with clients' expectations and meet industry benchmarks.

• Foster Strong Relationships: Cultivate and nurture robust relationships with partner clinics, ensuring they receive the comprehensive support and resources necessary for success.

• Enhance Brand Integrity: Develop and execute strategic directives to uphold and enhance the integrity of our represented brands, ensuring alignment with client values and expectations.

• Collaborate for Improvement: Partner with sales, marketing, and training teams to design cohesive strategies that elevate the client's experience and optimise product utilisation.

• Provide In-House Training: Offer specialised training for therapists, clinic managers, and reception staff on delivering exceptional treatments and maximising sales of home care products.

• Present Brand Opportunities: Skillfully present and advocate for our brands to new business prospects, demonstrating how your extensive clinic experience can support successful brand launches.

• Drive Business Development: Proactively close new business opportunities, expanding your area and advancing our ambition to become the ultimate clinical solution brand in skincare through unwavering care, support, and motivation.

• Exceed Client Expectations: Deliver outstanding customer care and training, maintaining a steadfast commitment to surpassing targets and exemplifying a can-do attitude in an ever-evolving market.

Essential Skills and Attributes

• Comprehensive understanding of clinic operations and therapeutic services.

• Strong analytical skills to evaluate brand and client dynamics.

• Excellent communication talents with an ability to articulate needs and solutions clearly.

• A proactive mindset, ready to facilitate positive changes.

Why Join Us?

At Dermapure Clinical, you will be part of a culture that encourages initiative and innovation. This role offers access to cutting-edge skincare products and opportunities for professional growth. Join us to create meaningful impacts within the clinic community and help shape the future of skincare and wellbeing.

If you are ready to advance your career into a role that combines business development, customer support, and a commitment to quality, get in touch today!