Account Manager
Company Profile: La Source International
Date Posted: 4/04/24
Location: United Kingdom : London
Town/City: london
Salary: From £50,000
Account Manager
Our client is a true professionally-dispensed medical-grade skincare brand looking for an account manager, to manage a defined territory with a focus on co-creating shared business plans that are aligned with customer objectives and that serve the strategic goals of the brand
Job Responsibilities
Territory Management:
- Actively segment the defined account base with a focus on identifying opportunities for future growth
within existing accounts aligned with the brand’s sales strategy. - Set individual objectives for customer interactions including visit frequency, remote event attendance
and education consumption based upon defined segmentation criteria. - In a timely and accurate manner, record all customer activity aligned to plans within the AlumierMD CRM
system. - Regularly report on growth and activity metrics to the Regional Manager, identifying opportunities for
improved efficiency in territory management and best practice examples for the benefit of the wider
team. - Monitor and analyse data trends across the account base on a monthly basis to create accurate future
forecasts for territory performance and pipeline activities. - Build accurate sales forecasts at a customer level based on shared business plans.
Account Planning:
- Identify customer needs and objectives through effective questioning to determine appropriate
account plans. - Create shared business plans with accounts at all levels with a focus on 3, 6, and 12-month objectives
for activities and revenue growth. - Identify key stakeholders and decision-makers within key accounts to build high-level relationships that
focus on long-term retention for AlumierMD. - Accurately record all shared account plans within the AlumierMD CRM system.
- Leverage market insight and consumer data to drive account planning activities, ensuring that
customers are constantly engaged with the value of long-term planning. - Ensure the coordination of internal resources to service the needs of customer account plans. Including: Education, Marketing Assets & Campaigns, product supply etc.
- Focus account plans on multiple engagements across the AlumierMD offering – maximising customer engagement with eCommerce, Education, and Marketing programmes.
Requirements
The candidate requirements for this position,
- Proven track record of individual Sales capability and achieving set KPI’s.
- Demonstrable customer engagement skills.
- Success in creating account development plans and account growth.
- Experience working with a CRM system.
- Demonstrable experience working with a proven Sales Methodology.
- Understanding of the Aesthetics industry.
- Use of MS Office applications and email.
- Educated to degree level, scientific and business disciplines preferred.
- Full, clean driving license.
Key Competencies
- Senior account management experience with high-level (business owner) contacts.
- Is a thought leader and seen as an expert by both internal stakeholders and customers?
- Ability to manage, analyse and control a sales pipeline.
- Strong team player and stakeholder manager.
- Is fearless but respectful when attempting to drive new ways of doing things
- Proven track record of sales target achievement in a consultative manner.
- A successful track record in achieving results consistently.
- Experience in building strong, long term and trusting relationships with senior customer contacts with
high revenue contributions. - Experience progressing complex sales in a consultative manner.
- Commercial knowledge of business & value, making decisions to support the needs of the business.
- Strong negotiation skills.
- Ability to communicate at all levels, both written and verbal.
- Experience of building personal and digital networks to nurture existing and new business
relationships. - Resilience, tenacity, and desire to succeed.
- Be able to multitask and possess excellent administrative management.
- Positive, self-starting can-do attitude.
- Calm under pressure.
- Excellent personal presentation to represent the business in a professional manner
Benefits
This is a full-time role, with hours including opening and closing and some weekend shifts.
- Competitive Salary
- In house and 3rd party training
- Pension scheme
- 28 Days Holiday inc. Bank Holiday
Interviews are imminent so please register your CV and apply today!