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Account Manager

Company Profile: La Source International

Date Posted: 4/04/24

Location: United Kingdom : London

Town/City: london

Salary: From £50,000

Account Manager

Our client is a true professionally-dispensed medical-grade skincare brand looking for an account manager, to manage a defined territory with a focus on co-creating shared business plans that are aligned with customer objectives and that serve the strategic goals of the brand

Job Responsibilities

Territory Management:

• Actively segment the defined account base with a focus on identifying opportunities for future growth
  within existing accounts aligned with the brand’s sales strategy.
• Set individual objectives for customer interactions including visit frequency, remote event attendance
  and education consumption based upon defined segmentation criteria.
• In a timely and accurate manner, record all customer activity aligned to plans within the AlumierMD CRM
  system.
• Regularly report on growth and activity metrics to the Regional Manager, identifying opportunities for
  improved efficiency in territory management and best practice examples for the benefit of the wider
  team.
• Monitor and analyse data trends across the account base on a monthly basis to create accurate future
  forecasts for territory performance and pipeline activities.
• Build accurate sales forecasts at a customer level based on shared business plans.

• Identify customer needs and objectives through effective questioning to determine appropriate
  account plans.
• Create shared business plans with accounts at all levels with a focus on 3, 6, and 12-month objectives
  for activities and revenue growth.
• Identify key stakeholders and decision-makers within key accounts to build high-level relationships that
  focus on long-term retention for AlumierMD.
• Accurately record all shared account plans within the AlumierMD CRM system.
• Leverage market insight and consumer data to drive account planning activities, ensuring that
  customers are constantly engaged with the value of long-term planning.
• Ensure the coordination of internal resources to service the needs of customer account plans. Including: Education, Marketing Assets & Campaigns, product supply etc.
• Focus account plans on multiple engagements across the AlumierMD offering – maximising customer engagement with eCommerce, Education, and Marketing programmes.

Requirements

The candidate requirements for this position, 

• Proven track record of individual Sales capability and achieving set KPI’s.
• Demonstrable customer engagement skills.
• Success in creating account development plans and account growth.
• Experience working with a CRM system.
• Demonstrable experience working with a proven Sales Methodology.
• Understanding of the Aesthetics industry.
• Use of MS Office applications and email.
• Educated to degree level, scientific and business disciplines preferred.
• Full, clean driving license.

Key Competencies

• Senior account management experience with high-level (business owner) contacts.
• Is a thought leader and seen as an expert by both internal stakeholders and customers?
• Ability to manage, analyse and control a sales pipeline.
• Strong team player and stakeholder manager.
• Is fearless but respectful when attempting to drive new ways of doing things
• Proven track record of sales target achievement in a consultative manner. 
• A successful track record in achieving results consistently.
• Experience in building strong, long term and trusting relationships with senior customer contacts with
  high revenue contributions.
• Experience progressing complex sales in a consultative manner.
• Commercial knowledge of business & value, making decisions to support the needs of the business.
• Strong negotiation skills.
• Ability to communicate at all levels, both written and verbal.
• Experience of building personal and digital networks to nurture existing and new business
  relationships.
• Resilience, tenacity, and desire to succeed.
• Be able to multitask and possess excellent administrative management.
• Positive, self-starting can-do attitude.
• Calm under pressure.
• Excellent personal presentation to represent the business in a professional manner

Benefits

This is a full-time role, with hours including opening and closing and some weekend shifts.

• Competitive Salary
• In house and 3rd party training
• Pension scheme
• 28 Days Holiday inc. Bank Holiday

Interviews are imminent so please register your CV and apply today!