Aesthetic practitioner
Company Profile: La Source International
Date Posted: 14/11/23
Location: United Kingdom : London
Town/City: London
Salary: £27,500 plus commissions
Working with existing Clinic staff you will have extensive interest or exposure to the field of aesthetic medicine or Dermatology.
You must be able to work flexibly to include alternate Saturday and Sunday shifts.
Experience with performing lasers or aesthetic treatments required, you will also receive full and comprehensive training on all treatments.
It would be helpful if you understood the demands of working in a commercial environment. You will be responsible for your own client base within the clinic, consulting, treating, and assessing patients on non-surgical procedures. We monitor conversion of patients and retention of your patients.
The company provide every opportunity to progress into Management positions.
This is the ideal opportunity to join a reputable company with a friendly, fun, welcoming, supportive team and receive training, support, and development within this ever-evolving sector of medicine.
Primary Role:
- Build and maintain positive working relationships with clients
- Deliver excellent customer service to all clients
- Advise clients on treatments and products most suited to their personal needs
- Resolve client queries and complaints with professionalism and enthusiasm
- Work as part of a team to maintain exceptional clinic standards
Duties to Include:
- To provide the client with detailed, accurate and appropriate information in relation to the client’s expectations
- To provide consultation and informed consent to client
- To maintain contemporaneous notes
- To ensure laser logbook and stock takes are kept up to date
- To respect client dignity and confidentiality
- To maintain high standard of clinic cleanliness
- Ensure work surfaces, laser and equipment are cleaned between clients
- To help take payments by cash, cheque, or credit/debit card, if necessary
- To help book appointments by telephone or in person, if necessary
- To retail products as appropriate and offer advice to clients
- To answer incoming calls and document calls in call logbook
- To inform the Manager of any adverse incident, accident, or complaint
- Communicate with the clinic director to facilitate the coordination of work and client schedules
- Download client pictures into database
- Maintain adequate stock of supplies within the clinic and notify clinic director of stock requests
- Deputise in the event of director’s absence
- To participate in audit of notes
- To assist in gathering client satisfaction survey/Trustpilot for CQC
You Must:
- Be a Level 3-4 NVQ qualified or equivalent
- Have at least 2 years’ experience
- Awareness of Care Quality Commission standards
- Be computer literate
- Can work flexible hours including weekends and evenings
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