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Clinic Receptionist
Company Profile: La Source International
Date Posted: 4/04/24
Location: United Kingdom : London
Town/City: Chelsea
Salary: £27,500 plus commissions
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This is a Monday - Friday position. Full time, so please DO NOT apply if you want part time or weekends.
Duties:
- Responsible of Professionally greeting patients in person and over the phone.
- Responsible for providing consent forms.
- Responsible for looking ahead at schedule, anticipating requirements and alerting management if any issues pertaining to consumables, supplies and related matters.
- Execute administrative tasks in all aspect of operation and patient care, including handling registration, scheduling of appointments, maintaining accurate patient medical records and cashiering.
- Attending to patients needs.
- Provide general administration assistance to the Clinic manager and Directors.
- Maintain business inventory such as checking supplies, scheduling equipment and maintenance repairs.
- Ensure that stock levels are adequate and orders are made timeously.
- To assist in selling of treatment sessions, treatment packages and products to patients.
- Checking on the equipment before the opening and the closure of the day.
- Be able to handle incoming enquires and direct calls to the relevant person.
- Deal appropriately with incoming and outgoing mail.
- Deal appropriately with incoming and outgoing phone calls.
- Regularly evaluates the Template Schedules and makes appropriate changes to maximize practice efficiency and staying on time.
- Communicate effectively by improving the Clinic’s customer service.
- Maintain confidentiality of all doctor, staff and patient information.
- Should be presentable, and abide by the clinic dress code rules.
- Have a positive attitude.
- Adhere to policy and procedures during all activities.
Reporting:
- Clinic Manager.
Working hours
- The Clinic FOH should work not less than 40 hours per week.
- The FOH should cover 9 hours per day from Monday till Friday, including 30 to 60 minutes lunch break. Shifts may vary as per the clinic needs (9h AM – 6h PM / or 10h PM -7h PM).