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Clinic Receptionist

Company Profile: La Source International

Date Posted: 4/04/24

Location: United Kingdom : London

Town/City: Chelsea

Salary: £27,500 plus commissions

This is a Monday - Friday position. Full time, so please DO NOT apply if you want part time or weekends.

Duties:

• Responsible of Professionally greeting patients in person and over the phone.
• Responsible for providing consent forms.
• Responsible for looking ahead at schedule, anticipating requirements and alerting management if any issues pertaining to consumables, supplies and related matters.
• Execute administrative tasks in all aspect of operation and patient care, including handling registration, scheduling of appointments, maintaining accurate patient medical records and cashiering.
• Attending to patients needs.
• Provide general administration assistance to the Clinic manager and Directors.
• Maintain business inventory such as checking supplies, scheduling equipment and maintenance repairs.
• Ensure that stock levels are adequate and orders are made timeously.
• To assist in selling of treatment sessions, treatment packages and products to patients.
• Checking on the equipment before the opening and the closure of the day.
• Be able to handle incoming enquires and direct calls to the relevant person.
• Deal appropriately with incoming and outgoing mail.
• Deal appropriately with incoming and outgoing phone calls.
• Regularly evaluates the Template Schedules and makes appropriate changes to maximize practice efficiency and staying on time.
• Communicate effectively by improving the Clinic’s customer service.
• Maintain confidentiality of all doctor, staff and patient information.
• Should be presentable, and abide by the clinic dress code rules.
• Have a positive attitude.
• Adhere to policy and procedures during all activities.

Reporting:

• Clinic Manager.

Working hours

• The Clinic FOH should work not less than 40 hours per week.
• The FOH should cover 9 hours per day from Monday till Friday, including 30 to 60 minutes lunch break. Shifts may vary as per the clinic needs (9h AM – 6h PM / or 10h PM -7h PM).