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Assistant Spa Manager Cotswolds £30,000

Company Profile: OX Seven

Date Posted: 13/10/21

Location: United Kingdom : South West England

Town/City: Cotswolds

Salary: £30,000

Company Picture

Our client is seeking an Assistant Spa Manager to join their team at this luxurious country House Hotel Spa, set in acres of countryside in the heart of the Cotswolds.

What you’ll bring:
  • Minimum 2 years’ experience in a Spa Supervisor role or a Head Therapist looking for career progression.
  • Previous experience in a 5 Star Spa
  • Must have well rounded experience and understanding of the operational running of a spa
  • NVQ Level 3 Beauty Therapy qualified, CIDESO, CIBTAC or Massage qualification
  • Excellent team work ethic to support the team as well as a good sense of humour
  • A passion for customer service and delivering the best
  • A high level of organisation with a keen eye for detail
  • Personable, but friendly and can put guests at ease whilst remaining professional
 
Brief Over View Of Duties:
 
  • To be visible, engaging and hands on with the day to day managing of the team and a supporting role to the Spa Manager.
  • Understanding of KPIs and working with the Spa Manager to achieve The Spa objectives
  • Driving to deliver exceptional customer experiences, assisting where needed.
  • Assisting promptly and effectively with guest issues or concerns for a seamless service recovery  
  • Administration and front of house duties, to step in where necessary to either boost business or in the times of staff sickness
  • Performing high standard of treatments when called upon or on guest request.
  • To be a part of the recruitment process, assisting to locate and hire the very best in talent from the local area.
 
What you’ll get:
  • Further your career in a beautiful luxury spa in a country house retreat setting and become part of an incredible team
  • Basic Salary up to £30,000 depending on experience
Please send your CV to veronica@ox-seven.com or call me for more details on 01865 956745 or 07894 335940

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