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Premier Spa Therapist - Incredible NEW Luxurious Spa, Hertfordshire £22,000 to £25,000 DOE

Company Profile: OX Seven

Date Posted: 4/12/19

Location: United Kingdom : London

Town/City: Hertfordshire

Salary: £22,000 to £25,000 basic depending on experience

Company Picture
Our partner is a 5* luxury Spa Hotel sat in the middle of 12 acres of beautiful countryside, this hotel and spa is on its way to becoming one of the top 3 hotels in the UK following on from their exceptional new multi-million-pound spa development.
With a goal of ‘perfect contentment’ for both their team members and guests alike, they pride themselves on the sense of community and commitment their team give. They are looking to add a Elite Spa Therapist to their team for the reopening of their incredibly luxurious new spa.
What you’ll do:
  • The Premier Spa Therapist is responsible for delivering the ultimate customer experience.
  • Carry out treatments to the highest level of service and standards.
  • Control of stock within rooms, ensuring products are presented and maintained.
  • To ensure clients receive the maximum benefits from their treatments.
  • Achieve retail targets as set by the Spa Director.
  • Ensure all room standards are maintained to the highest safety and hygiene standards.
  • Oversee back of house operation including; treatment rooms and preparation rooms.
  • Handle any client complaints effectively and promptly.
  • Be the main point of call for all therapists - providing general support, giving advice and motivation.
  • Assist the Head Therapist in maintaining the highest standards of professionalism in all aspects of operations.
  • Conduct Therapist reviews in conjunction with the spa treatments manager/head therapist.
  • To support and provide relevant retail, customer service and treatment training.
What you’ll bring:
  • Beauty Therapy or Holistic Therapy NVQ Level 3 or equivalent
  • Experience in a similar role within a 5* Hotel/Spa
  • Fully trained in one of their core brands - ESPA or ELEMIS
  • Experience in a supervisory role and excellent people skills
  • A confident, warm and welcoming personality
What you’ll get:
  • £22,000 to £25,000 DOE
  • Retail commission 
  • Gratuties
  • Wide range of training and development opportunities
  • Free staff meals and parking
  • Discounted food and beverage, accommodation and spa within the hotel group
  • 28 days holiday and 1 extra holiday day on your birthday!

To discuss this Elite Spa Therapist role further, please apply for this role and we will call you back at our earliest convenience. We are an equal opportunities employer and do not discriminate against protected characteristics. Every application is valued, and we will let you know the outcome of your application (positive or negative) via phone or e-mail. If you would like clarity on any decisions, we are more than happy to provide feedback on your 

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